GO!VBX Managed
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GO!VBX Managed

Fully Managed Hosted PBX and Hosted Communications Solution from the Industry’s Leading Managed Services Provider

Two things are top of mind for business owners and executives:

  1. How do I improve productivity and provide the best communications features possible?
  2. How do I contain the cost of doing so?

The answer is GO!VBX Managed. With GO!VBX Managed, Broadvox delivers the hosted solution, LAN services, routers and UPS at one fixed monthly price. We can even supply the phones, if desired.

Furthermore, GO!VBX Managed establishes a new paradigm in the pricing of hosted PBX services, separating the per seat cost of the hosted application from the communications usage. Instead of charging a communications usage fee with every seat, Broadvox analyses the actual need and proposes a communications package that can save up to 45% over the hosted PBX offerings of competitors.

Seat Descriptions
Professional Designed to fit the needs of a company’s professional employees. Providing users with advanced SIP IP phone features, as well as premium phone and soft client access.
Receptionist Designed for a front desk receptionist or group administrator who manages a high volume of calls. This seat provides busy lamp field / fast transfer or line sharing functionality for call screening capabilities.
Basic Designed to fit the needs of a company’s basic calling requirements (general business, support and clerical personnel) that do not include the advanced SIP feature set. Has access to all standard SIP features as well as unified messaging.
Common Area Designed as a phone for a lobby, break room, cafeteria or shop area that is not assigned to a specific user.
Conference Designed for a conference room which requires a speakerphone and audio-only conference bridge.
Mobile Designed for a road warrior who does not have a permanent office. Relies solely on the Counterpath “Bria” soft client / phone communications tools.
ATA Designed as an adapter for Fax, Paging and Conference Room service that requires analog conversion.
Unified Messaging Designed as a storage device for voicemail and as a standalone voicemail box for support of afterhours calls that are not directed to a specific user’s voicemail.
ACD Upgrade
ACD Basic Basic queuing capabilities with inexpensive option for multiple receptionists and other call center applications.
ACD Standard Basic queuing capabilities provided by ACD Basic plus Agent states, supervising role and activity reporting.
ACD Premium All capabilities provided by ACD Standard plus Night Service, stranded calls and bounced calls routing policies. It is intended to meet the call center requirements of most businesses.


With Broadvox, businesses can be confident in the reliability and high quality communication services they receive with GO!VBX Managed; they will also obtain advanced unified messaging, mobile integration, collaboration features and applications. Broadvox perfected Hosted Communications as a Service (HCaaS) and has been delivering hosted solutions to businesses for over four years, over which time Broadvox has received many industry awards and recognitions.

With HCaaS there is no need to purchase and install expensive equipment or hire specialized IT staff. Planning a technology budget is simplified, because GO!VBX Managed is billed at a consistent monthly rate and delivers first-class communication services without the complexity and time required to build a premises-based solution. Moreover, with GO!VBX Managed, businesses avoid technology obsolescence and upgrade nightmares.

Fully Managed Features
SIP calling features. Fixed Mobile Convergence (FMC) supporting Blackberry, iPhone, & Android Mobile Phones
Virtual Number.
Number portability: maintain current phone number.
Unlimited local calling. Business Continuity: Communications intelligence is located off premises, so your business stays connected no matter what happens at your physical location.
Discounted long distance, international and toll-free calling options.
DIDs: Direct dial phone number.
Toll-free numbers. Fully redundant network components ensure that your communications will continue without interruption.
Vanity numbers.
E911 Service.
Directory Listing. Find Me/Follow Me: Increase your mobility by turning any phone into a business phone.
CNAM Calling name delivery and lookup.
Voicemail and unified messaging. Advanced call routing enables users to redirect any call based on time, day, or caller so they never miss an important call.
Managed LAN services with 30-minute UPS protection.
Audio and Web Conferencing.

Resources

The Channel Partners ExpoThe Channel Partners Expo
GO!VBX Managed Description and Pricing GO!VBX Managed Overview Presentation