Enhanced Automated Attendant

Enhanced Automated Attendant (EAA) is ideal for enterprises that are looking to improve customer satisfaction and improve employee productivity. While Automated Attendants aren't new technology, providing a quick and easy way to reach an employee by just speaking their name eliminates the frustration of the traditional dial-by-name technology. Check out these great benefits:

Single enterprise-wide number. Outside and internal callers can reach individual employees or departments by simply speaking a name and no longer need to remember phone numbers or look them up when traveling.

Mobile or remote employees maintain personal number privacy. Whether your employee is travelling or working from home, callers can be routed to their mobile phone or pre-determined number without disclosing this to the caller.

Best-in-Class technology. The underlying software provides superior voice recognition accuracy – and it gets smarter as you use it.

All enterprise employee contact information is centrally located and maintained. Employee churn and new employee information is updated easily through the software interface.