(844) 276-2386

Careers + HR

At Broadvox, we take pride in being a Business Communications leader, and we know that organizational strength begins with selecting the very best individuals. As we aggressively grow our business, we welcome diverse, dedicated, talented people who can make a significant contribution to our continued success.

Join our team today and work with a company that takes pride in being a leader in the telecommunications industry.

Broadvox is a great place to work.

  • Dynamic people
  • Team-oriented environment
  • Exciting locations
  • Excellent benefits
  • Competitive salaries
  • Opportunity for advancement

Broadvox is an Equal Opportunity Employer with offices in Atlanta, Cleveland, and Dallas.

For additional information, contact 844.276.2386 or hr@broadvox.com.

Employment Opportunities

  • Cloud Partner Manager (Consultative Sales) • Cleveland, OH

    Broadvox announces openings for associates to work with its newest affiliate company, CloudRoute. 

     

    The Cloud Partner Manager (CPM) is responsible for recruiting, training and on-going management of Cloud Business Partners (Partners) for CloudRoute’s portfolio of cloud-based solutions. This will require the CPM treats the Partner’s business as a franchisor (CloudRoute) to franchisee model where the Partner (franchisee) is carefully vetted and selected, agrees-to and executes on the requirements of being a franchisee, and the CPM carefully monitors to ensure that Partner meets/exceeds business goals. The CPM will work closely with the CloudRoute team to execute and achieve goals. The CPM will also work directly with the Partner’s end-customers to fully understand the customer’s business goals, objectives and challenges and help to design and deliver the appropriate cloud solutions in a business consultative manner.

    Full time • Cleveland, OH



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  • Cost Accounting Manager • Cleveland, OH

    The Cost Accounting Manager is responsible for overseeing all cost activities for the network line cost area.  This position is charged with timely processing, auditing, payment management, documentation and vendor communication of all assigned network cost accounts.  The Cost Accounting Manager works under and adheres to the standards, policies and procedures of the Finance and Accounting Organization. 

    Full time • Cleveland, OH



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  • Staff Accountant • Cleveland, OH

    The Staff Accountant is a key participant in the general accounting function and will work closely with the Accounting Manager to assist in maintaining the department day to day practice, policy and procedure.  These include journal entries, account reconciliations for balance sheet and income statement accounts and assistance with preparation of financial statement schedules.  This position will assist with monitoring of internal controls, support for external audits and special projects.

    Full time • Cleveland, OH



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  • Network Operations Center Tech Tier I • Cleveland, OH

    The Network Operations Center (NOC) Technician has the responsibility of monitoring and maintaining the network, servers and any telecommunications equipment in the company datacenter.  When the system malfunctions, the NOC Technician troubleshoots the network, makes repairs and gets the system back up as quickly as possible. This may require flexible shift hours depending on when the disruption occurs.  The NOC Technician ensures maximum possible service availability and performance and provisions customer network services on core equipment. 

    This position also provides support services for customers on the Broadvox Shared Tenant Services (STS) platform by answering customer phone calls and conducting basic troubleshooting to decide if escalation of a Field Services Tech is necessary, or to resolve by other processes.

    Full time • Cleveland, OH



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  • Network Operations Center Tech Tier II • Cleveland, OH

    The Network Operations Center (NOC) Technician Tier II has the responsibility of monitoring and maintaining the network, servers and any telecommunications equipment in the company datacenter.  When the system malfunctions, the NOC Technician Tier II troubleshoots the network, makes repairs and gets the system back up as quickly as possible. This may require flexible shift hours depending on when the disruption occurs.  The NOC Technician Tier II ensures maximum possible service availability and performance and provisions customer network services on core equipment. 

     This position also provides support services for customers on the Broadvox Shared Tenant Services (STS) platform by answering customer phone calls and conducting basic troubleshooting to decide if escalation of a Field Services Tech is necessary, or to resolve by other processes.

    Full time • Cleveland, OH



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  • Network Operations Center Tech Tier III • Cleveland, OH

    The Network Operations Center (NOC) Technician Tier III has the responsibility of monitoring and maintaining the network, servers and any telecommunications equipment in the company datacenter.  When the system malfunctions, the NOC Technician Tier III troubleshoots the network, makes repairs and gets the system back up as quickly as possible. This may require flexible shift hours depending on when the disruption occurs.  The NOC Technician Tier III ensures maximum possible service availability and performance and provisions customer network services on core equipment.

    This position also provides support services for customers on the Broadvox Shared Tenant Services (STS) platform by answering customer phone calls and conducting basic troubleshooting to decide if escalation of a Field Services Tech is necessary, or to resolve by other processes.

    Full time • Cleveland, OH



    Get Started Now
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